We have been believers in organized follow-up and floor control since the mid-80's. We've put systems in place at dealerships that range from simple BDC's to large CDC's with full, dedicated staff serving multiple locations. They are all driven by managed floor controls. Since 1994 we have been developing software systems, first for our own use, then for dealers nationwide via the internet. OCM, Online Customer Management system was created at our Toyota store in Oregon. Read here about how OCM helped us to achieve the Toyota President's Award and higher profitability. It is also successfully used by hundreds of sales staff nationwide from small dealers to some of the largest in the nation.

But don't think this is a front for a software sales seminar ... it's not. We will show you all the options, manual and computerized. We do not not focus on our products. See some of our testimonials here. We provide the Round Table meeting to help you make informed decisions about CDC's, BDC's, floor, phone & Internet control systems that are very important for your dealership. Our meetings are attended by users and non-users of OCM. Upon request, specific evening and morning sessions can be scheduled for OCM users attending the round table. (Be sure to mention this in the 'Notes' section of the application form as you sign up.)